Archive - 2008
Volume 21 - Part 1 - (January 2008)
Questioning the banality of evil
S. Alexander Haslam and Stephen D. Reicher re-examine the established view, in an article based on the 2007 Argyle Lecture
There is a widespread consensus amongst psychologists that tyranny triumphs either because ordinary people blindly follow orders or else because they mindlessly conform to powerful roles. However, recent evidence concerning historical events challenges these views. In particular, studies of the Nazi regime reveal that its functionaries engaged actively and creatively with their tasks. Re-examination of classic social psychological studies points to the same dynamics at work. This article summarises these developments and lays out the case for an updated social psychology of tyranny that explains both the influence of tyrannical leaders and the active contributions of their followers.
Us and them
A search for the roots of this position takes us on a well-worn trail through many of the most famous psychological studies ever conducted. It starts with the work of Solomon Asch, which has been understood to show that fellow group members can influence people to deny the evidence of their own eyes so that they mismatch lines of clearly different length. It continues through the obedience studies of Stanley Milgram (1974), in which well-adjusted men participating in a bogus memory experiment proved willing to deliver electric shocks of murderous magnitude to another person who posed as a ‘learner’. It culminates with Philip Zimbardo’s Stanford Prison Experiment. Here college students who were randomly assigned to be guards in a simulated prison adopted their roles with such brutality and vigour that the study had to be halted before it was half-way through.
But the evidence is not just psychological. At the very same time as Milgram was running his studies in the United States, the influential political theorist Hannah Arendt was in a courtroom in Jerusalem watching the trial of Adolf Eichmann — one of the chief architects
This view that ordinary people can do monstrous things derives strength neither from psychology alone nor from history alone, but from the convergence between the two. And that convergence extends beyond identification of the phenomenon, to the way in which it is explained. According to Arendt, Eichmann and his fellow bureaucrats became obsessed with the technical details of genocide (e.g. timetabling transport to the death camps) and, in so doing, they lost sight of the larger picture. They had no awareness that their acts were wrong. They simply followed orders mechanically, unimaginatively, unquestioningly.
When Milgram sought to make sense of what had happened in his own obedience studies, he explicitly adopted this explanation, noting that ‘Arendt’s conception of the banality of evil comes closer to the truth than one might dare to imagine’ (1974, p.23). In his own writings, though, he translated Arendt’s ideas into the concept of an ‘agentic state’ in which people suspend their capacity to make informed moral judgments and relinquish responsibility for what they do to those in authority. Regardless of what it is that they are being asked to do, once in an agentic state, the person’s sole concern becomes how well they do the bidding of these authorities.
These ideas were later taken even further by Zimbardo. He argued that the sense of obligation and duty to which Milgram referred was not dependent on
the presence of strong authority figures. Instead, he suggested that people can be led to perpetrate atrocities not because
they blindly follow orders, but because they conform blindly to what is expected
To bring things full circle, just as Milgram based his analysis on Arendt’s historical observations, so the historian Christopher Browning (1992) later used Zimbardo’s psychological explanations to explain historical evidence related to the activities of Reserve Police Batallion 101, a Nazi killing unit that murdered around 40,000 Polish Jews at the height of WWII. Browning argues that the members of this unit were just ‘ordinary men’ (the title of his book) and that the situation in 1940s Poland, together with the role expectations placed upon Nazi battalions, was enough to make mass murderers of them – just as, in Stanford, ‘the prison system alone was a sufficient condition to produce aberrant, anti-social behaviour’ (Browning, 1992, p.168). Browning ends his book with the disturbing question: ‘If the men of Reserve Police Batallion 101 could become killers under such circumstances, what group of men cannot?’ (p.189).
The ingenuity of evil
Until recently, there has been a clear consensus amongst social psychologists, historians and philosophers that everyone succumbs to the power of the group and hence no one can resist evil once in its midst. But now, suddenly, things don’t seem quite so certain. On the historical side, a number of new studies – notably David Cesarani’s (2004) meticulous examination of Eichmann’s life and crimes – have suggested that Arendt’s analysis was, at best, naive. Not least, this was because she only attended the start of his trial. In this, Eichmann worked hard to undermine the charge that he was a dangerous fanatic by presenting himself as an inoffensive pen-pusher. Arendt then left. Had she stayed, though, she (and we) would have discovered a very different Eichmann: a man who identified strongly with anti-semitism and Nazi ideology; a man who did not simply follow orders but who pioneered creative new policies; a man who was well aware of what he was doing and was proud of his murderous ‘achievements’.
A spate of books have made similar arguments about the psychology of Nazi functionaries in general (see Haslam & Reicher, 2007a, for a review). They all suggest that very few Nazis could be seen as ‘simply following orders’ – not least because the orders issued by the Nazi hierarchy were typically very vague. As
Individuals demonstrated commitment by acting, on their own initiative, with greater brutality than their orders called for. Thus excess did not spring from mechanical obedience. On the contrary; its matrix was a group structure where it was expected that members exceed the limits of normal violence.
But even if Hitler’s killers were not the mindless functionaries of fable, doesn’t the work of Milgram and Zimbardo still show that ‘ordinary men’ can become brutal by becoming mindless under the influence of leaders and groups? Not really. For if the studies of Milgram and Zimbardo are subjected to the same close critical scrutiny that has transformed Holocaust scholarship, their explanations are also found wanting. In arguing this, we are not questioning the fact that both studies are of great importance in showing that ordinary people can do extreme things. The issue, rather, is why they do them.
In Milgram’s case there are three key problems with his ‘agentic state’ account. First, there is no relationship between the extent to which people cede responsibility to experimenters and the extent to which they obey them. It is not true that people obey because they have put themselves in the hands of an authority figure.
Third, there is considerable variation in the level of obedience displayed in different variations of the study which are hard to explain in Milgram’s own terms. For instance, the study was conducted both in prestigious Yale and down-market Bridgeport. One might expect the relative authority of the experimenter to be greater in the less privileged area, thus leading to more of an agentic state and hence more compliance. Yet obedience was actually lower in Bridgeport than Yale. An alternative approach is to suggest that participants were less likely to identify with experimenters in Bridgeport and hence less likely to take on board their scientific priorities (relative to the welfare needs
We can create in the prisoners feelings of boredom, a sense of fear to some degree, we can create a notion of arbitrariness that their life is totally controlled by us, by the system, you, me… They’ll have no freedom of action, they can do nothing, or say nothing that we don’t permit. We’re going to take away their individuality in various ways. In general what all this leads to is a sense of powerlessness.
Even so, not all the guards went along with him. Zimbardo notes how some sided with the prisoners, some were strict but fair, and only a minority became truly brutal – notably one guard dubbed ‘John Wayne’ on account of his arrogant swagger. After the study, ‘John Wayne’ explained his actions, and it is apparent that he identified so fully with Zimbardo’s leadership that he fancied himself an experimenter in his own right – using his creativity and imagination to invent new humiliations and pushing people ever further to see how far they would go before they snapped (Zimbardo, 2007).
So from Stanford, as from the obedience studies, it is not valid to conclude that people mindlessly and helplessly succumb to brutality. Rather both studies (and also the historical evidence) suggest that brutality occurs when people identify strongly with groups that have a brutal ideology. This leads them to advance that ideology knowingly, creatively and even proudly. The question we need to address then is ‘What leads people to create and maintain such social identifications?’ We suggest there are three parts to the answer.
1) Individual differences
The simplest way of explaining such choices would be to put them down to personality, level of authoritarianism, social dominance, or some other such individual factor. However, our own prison study (conducted in collaboration with the BBC; Reicher & Haslam, 2006, and www.bps.org.uk/pris) suggests a more nuanced explanation. Here (as in Zimbardo’s study) several of those assigned to be guards refused to embrace this role. The primary issue for these individuals was how an enthusiastic embrace of the guard group membership would impact upon their other valued group memberships. Would tyrannical behaviour undermine their social identities at home, at work, at leisure? This suggests that people will be less likely to identify with groups with tyrannical norms the more that their membership of groups with different norms is salient and the more that they are made accountable to those alternative groups.
2) Contexts of crisis and group failure
There are strong parallels here with historical studies of the context in which the Nazis ascended to power (e.g. Hobsbawm, 1995). The Weimar Republic, which preceded Nazi rule, was riven between democrats and those who dreamed of a strong domineering leader. As the republic fell into economic and political crisis, so the middle classes deserted democracy and embraced Hitler as the man who would save them. This process
Changing the mantra
Until recently, psychologists and historians have agreed that ordinary people commit evil when, under the influence of leaders and groups, they become blind to the consequences of their actions. This consensus has become so strong that it is repeated, almost as a mantra, in psychology textbooks and in society at large. However critical scrutiny of both historical and psychological evidence – along with a number of new studies, e.g. Krueger (in press); Staub (in press) – has produced a radically different picture. People do great wrong, not because they are unaware of what they are doing but because they consider it to be right. This is possible because they actively identify with groups whose ideology justifies and condones the oppression and destruction of others.
As we have suggested, this raises a whole set of new questions: Who identifies with such groups? When does identification become more likely? How do genocidal ideologies develop? What is the role of leaders in shaping group ideology? We do not pretend to have a full set of answers to these questions. But we do insist that, unless one asks the right questions, any answers will be of little use.
Our complaint against the old consensus is that, for far too long, it has asked the wrong questions and led us to seek the key to human malevolence in the wrong place. Cesarini’s study of Eichmann led him to conclude that: ‘the notion of the banality of evil, combined with Milgram’s theses on the predilection for obedience to authority, straitjacketed research for two decades’ (2004, p.15). We agree. As John Turner (2006) argues,
BOX: Ordinary women?
This is not to say that gender is irrelevant to the issue of tyranny. For numerous women, the content and norms of their gender identity would be strongly at odds with any form of hierarchy or inequality. Yet for many women, gender was integral to the appeal of Hitler, a powerful patriarchal leader. So, rather than making general statements about how sex and gender might relate to tyranny, we need to examine how different definitions of gender identity may be more or less compatible with authoritarianism and hence facilitate
I S. Alexander Haslam
I Stephen D. Reicher
Abel, T. (1986). Why Hitler came to power. Cambridge, MA: Harvard University Press.
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